General FAQs

Yes! We partner directly with clubs and their kit manufacturers to distribute their official jerseys internationally. We keep a very close relationship with our partner clubs and aim to help them grow and improve local football.

At this point we do not offer jersey customization. 

Sangalo’s team grew up around the world and are now proudly based in New York City

Leave us a message at with all your details (your name, club name, manufacturer name, league, country, email address, etc.).

We will contact you promptly and hope this will be a great partnership!

Yes we sell to physical retailers! Send your store details to and we will respond promptly. 

Details should include the following: your name, store name, store location, store website and Amazon storefront (if applicable), and an email address.

Yes! Message us with your name, email address and relevant affiliate links (ie. social media or website) and we will take it from here.

Yes we do!

Please contact us at for more details.

Order Related FAQs

Outside of the countries listed below, we will take care of all VAT and import fees so you don’t have to worry about anything!

If there is an unexpected error and you do encounter import fees, please contact us at

Countries where customers will be responsible for paying import fees are Brazil, Argentina, Mexico, India, South Korea, Indonesia, Israel, Serbia, Malaysia, and South Africa. We apologize in advance for the inconvenience.

Please contact us at soon after you order, and we'll make our best attempt to accommodate your request.

We currently ship to the United Kingdom, United States, Canada,  Australia, New Zealand, and most European countries.

We are looking to expand our shipments to more countries, so subscribe to our mailing list and stay connected!

US - 3-4 business days

UK - 2-12 business days

Europe - 4-15 business days

Canada - 4-10 business days

Rest of the World - 4-15 business days

All major credit/debit cards - Visa, Mastercard, American Express, Discover, Diners Club, 

All major mobile wallets - Apple Pay, Google Pay, Meta Pay, Paypal

Additional payment methods - iDeal, Bancontact

We have a 30-day return policy for items in their original condition with tags and packaging. Contact us at to start a return. We cannot accept returns on sale items or gift cards. Refunds will be issued within 10 business days of receiving and approving the return.

Please note that Final Sale items cannot be returned or refunded.

More info here.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Please note that Final Sale items cannot be returned or refunded.

Please see our privacy policy here

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